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Frequently Asked Questions
Find answers to common questions about our services
How do I book a tour package?
You can book a tour package through our website by selecting your desired package and following the booking process. Alternatively, you can contact our customer service team via phone or email for assistance.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and PayPal. For certain destinations, we also offer monthly payment plans.
What is your cancellation policy?
Our cancellation policy varies depending on the package and time of cancellation. Generally, cancellations made 30 days or more before the departure date receive a full refund minus the booking fee. Please refer to the specific terms for your booking.
Do you provide travel insurance?
Yes, we offer travel insurance options to protect your trip investment. Our insurance covers trip cancellation, medical emergencies, lost luggage, and more. We recommend all travelers purchase insurance for peace of mind.
Still have questions? Feel free to reach out to our customer support team.
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